New York,  NY 
United States
  • Booth: 604

MCOMS is one of the leading IT Solution Providers for the Hospitality, Cruise and Healthcare industries with a large network of partners and regional offices in North America, Middle East and Africa, Europe and APAC. 

MCOMS designs, develops and operates advanced IPTV, VOD, Mobile, Casting,Signage and Internet solutions for multiscreen environments, including applications for Smart TVs, set-top boxes, smartphones, tablets and digital signage monitors.

MCOMS, with more than 25 years’ experience in the Hospitality, designed HOTstream Cruise, a customizable solution, agnostic of the ship infrastructure and the screens, offering unrivalled luxury and value.  MCOMS guarantees a unique onboard experience for your guests setting new standards in upscale services.

HOTstream delivers digital content, connectivity, and commerce services to guests on multiple devices via ONE centralized platform! Our IPTV, VOD, Mobile, Casting and Digital Signage platforms are completely integrated and commerce ready.

Brands: HOTstream IPTV, HOTstream VOD, HOTstream Mobile, HOTstream Cast, HOTstream Digital Signage, HOTstream Cloud


  • HOTstream Cruise
    MCOMS with a proven record of more than 20 years of experience in IPTV, VOD, Cast, Mobile, Signage technologies has designed a customizable solution for the cruise industry, offering a unique onboard experience for your guests....

    MCOMS HOTstream Guest Facing Cruise Solution guarantees a unique onboard experience for your guests, setting new standards in luxurious and upscale services. MCOMS with a proven record of more than 20 years of experience in IPTV, VOD, Cast, Mobile, Signage technologies and luxury hospitality services has designed a highly customizable solution for the cruise industry that is agnostic of the ship infrastructure and the screen that guests will choose, offering an unrivaled combination of luxury and value.

    HOTstream TV, Cast, Mobile and Signage

    • Fully customizable TV user interface
    • Screen and content casting
    • Mobile custom app to pair with TV UI
    • Available on any guest device
    • Great variety of Digital Signage templates
    • Easy to use OMS web-based management tool
    • Integrations with 3rd party onboard systems
    • HOTstream Interactive Services

      Let your guests relax and recharge in their cabins while ordering room service, making requests and reservations for the ship’s facilities, onboard events and activities. Exclusive features of the HOTstream platform include concierge services and many more that elevate the onboard experience and engage your guests offering a truly personalized vacation.

      • Welcome message with Safety video
      • Guest Requests
      • View Guest Folio and Itinerary
      • General Alarm (GA) & Public Announcement (PA)
      • Room Service
      • Restaurant Reservations
      • Promotional videos
      • Targeted Messaging
      • Crew and floor plans management
      • Way finding
      • Itinerary and Weather information for every destination
      • Cruise Information
      • Activity Schedules
      • Shore tours and excursions with booking
      • Travel Guides with maps and POIs
      • Cruise events and personal calendar
      • Flight Information
      • HOTstream Live and On Demand Entertainment

        Guests can also indulge in an impressive selection of Movies and Music on Demand, Free To Guest Channels and Onboard live or recorded events available on their stateroom TVs or their own mobile devices. Guests can also stream their own content and favorite entertainment from smartphone, tablet or laptop right to the room’s TV.

        • Free To Guest IPTV Channels
        • Network DVR for FTG Channels
        • Electronic Program Guide
        • Hollywood Movies On Demand
        • Music On Demand
        • Internet news and radio
        • Live broadcast of Onboard cameras with music in background
        • Live Broadcasting & Recording of Onboard events
        • Onboard Events On Demand
        • Screen and Content Casting
        • OTT apps
        • HOTstream IoT Applications

          Webapp virtual remote
          • By scanning a QR code on TV
          • No need for guests to download an app
          Room Controls
          • Manage temperature, lighting, hvac, drapes, DND from TV or mobile app
          • Rich GRMS ecosystem with flexible vendor choice
          Voice Controls
          • Manage TV functions with a voice assistant