Onboard Software

Miami,  FL 
United States
  • Booth: 4004

OnboarD Software is a respected provider of software solutions & services to the global cruise market for over 20 years.

Our flagship product IssuTrax is a suite of web & mobile tools to manage, track and respond to guest activities, allow hotel maintenance teams to maintain & improve shipboard spaces & assets, and improve guest service levels by giving management a real-time picture of the top guest issues. Other products include; Inspector, used for audits & inspections, Butler, a mobile app for housekeeping, and CyberCafe@Sea, a captive portal (ICafé) solution for shipboard Wi-Fi management and billing. Our products interface to industry standard PMS, ERP, and CRM systems.

Our solutions enhance the guest experience, productivity, & increase efficiencies by improving internal communications between departments and externally with guests. Improve response times and customer satisfaction goals by reacting in real-time to guest requests and issues.

OnboarD is part of MariApps Marine Solutions and with our sister company Resco we have over 750 professionals working together to offer a comprehensive range of maritime and cruise digital solutions

Brands: IssuTrax - guest services & hotel maintenance, Inspector - audits/inspections, Butler - housekeeping, Open API, Data Warehouse, IVR (PBX), CyberCafe@Sea - captive portal (Internet Cafe)