With more than 90 passenger cruise ship installations, OnboarD Software has been delivering software solutions to the worldwide cruise industry for nearly 20 years. Our products enhance the guest experience, staff productivity, communications, and revenue.
Our flagship product ISSUTRAX, is an integrated suite of web and mobile facility maintenance and service automation tools to help cruise lines improve their spaces, assets, maintenance, communications, and guest service levels by giving management a real-time picture of top guest issues. ISSUTRAX automates manual process via a workflow automation tool when managing tasks, scheduled tasks, guest requests, complaints, and other workflow tasks. INSPECTOR is a mobile application used for virtually all types of inspections on ships. Other modules include ITS Mobile, Create, Butler, IVR, and HQ Data Warehouse. ISSUTRAX interfaces to 3rd party products such as PMS systems, Inventory Management systems, and CRM systems. OnboarD also offers CYBERCAFE@SEA- a customizable Internet Cafe solution with flexible billing plans designed to support the latest WiFi devices.