Your Actionable Guest Feedback Tool
Ovation is an actionable guest feedback loop to measure guest satisfaction, winback customers, and uncover hidden insights to improve.
Ovation (www.ovationup.com) is the actionable guest feedback tool built with feedback from thousands of restaurateurs to solve the problem of ineffective tools like secret shoppers, long surveys, and unfair online reviews. It...
Brings all feedback into 1 place (no matter how they ordered)
Gets 18x more feedback
Asks only 2 questions instead of a TON
Uncovers location-based insights to improve
Automatically gets you 2-10x more 5-star online reviews
"Every once in a while you make a single decision that changes everything for the better... We are able to connect personally with the customer and find real solutions. Our ratings have improved across the board and revenue is up!"
Marketing Director 200 loc chain
"Holy ****, it worked! In just one location we got 16 new 5-star Google reviews TODAY, all from Ovation. Plus 14 pieces of thoughtful feedback that we wouldn't have gotten otherwise."
Brands: Domino's Pizza, Smashburger, Big Boy, El Pollo Loco, Donut Star, Halal Guys, Tucanos, Brick Oven Pizza, Burgers Grilled Right, FIIZ, Seven Brothers, Dough Co, and more!