Description

It’s a common story: An insurer knows it needs to improve the customer and employee experience and claim outcomes. So, what does that process even entail and look like? Amerisure did just this by focusing on bringing people, process, and technology together. In this panel discussion, Amerisure explains how it replaced a proprietary-built claims system that was built in the late ’90s quickly and delivered effective and valuable business solutions. They will paint a picture of improved operational efficiency through faster decisions—saving them $4.2M on claims loss and expense in 2020. 

Tracks:

• 
  Information Technology

Exporter Choices

1. Learning Objective 1:
Identify how cloud could enable innovation and growth

2. Learning Objective 2:
Recognize challenges to prepare for during a cloud transformation

3. Learning Objective 3:
Define a system replacement process and next steps

4. Target Audience:
IT

Please select your session type::
Experimental/Case Study – speakers review a case study and lessons learned