Kirkwall in Orkney is the cruise capital of the UK with over 170 port calls in a 7-month season. With Scotland's longest deep-water berth and two further berthing and anchorage options, vessels from the super-sized MSC Meraviglia class to the new Hurtigruten Explorer vessels are welcome and form part of a diverse portfolio of vessels that arrive annually. In 2019, 140,000 passengers plus crew are due to call, and berthing and anchorage space is already partially booked through to 2023.Following customer feedback, Viking Ocean Cruises in 2018, Kirkwall was voted the top destination in Northern Europe and Scandinavia, an accolade that pays testimony to the passion for cruise and marine tourism generally in Orkney.
The Harbour Authority reinvests over 25% of its gross cruise revenues back into delivering point of arrival and customer services. This includes complimentary shuttle services in to town, meet and greet teams, welcome information delivered in 8 languages, a dedicated website for arriving passengers www.cruise-orkney.com, complimentary 4G connectivity and on-board guest information.