Avius are a global provider of Voice of Customer software solutions. We are passionate about connecting businesses to their customers. Our multi-channel feedback solutions enable rapid operational recovery and provide actionable insights. This drives improved customer experiences for some of the biggest airports and attractions around the world, including Atlanta, Houston, Venice, London Stansted, Glasgow and Cork airports.
Measure satisfaction and find out how satisfied passengers are throughout your airport; restrooms, check-in, security, concessions and the terminal overall. Improve restroom satisfaction and overall cleanliness to increase dwell time in shops and food and beverage outlets.
Instant alerts and real-time reports help you to spot issues quickly and to speed up resolution. Track KPIs, read passenger comments and dig into your data to identify trends and areas for improvement, and make confident investment decisions.