Capture passenger feedback instantly and monitor results to improve ASQ Scores.
HappyOrNot® is the leader in instant customer and employee satisfaction reporting. We serve 4,000 companies across 117 countries and have collected over a half billion feedbacks. Our intelligent service and data insight help you follow the journey cycle of arriving, departing and transfer passengers to understand the passenger experience both live and historically. By measuring and monitoring how satisfaction varies, you can place improvement resources where they can have the biggest impact and results.
Brands: Smiley Terminal™ is an anonymous, easy to use, and intuitive way to collect feedback from your customers and employees in location. An online version, called Web Smiley™, is also available.